ResDiary Support

Logging into ResDiary

Logging in to your ResDiary account can be done in a number of ways. The fastest way, is to go here - https://au.resdiary.com/login Once you’ve reached the login page, enter your Username (this is the ema...

Creating a Periodic or Manual Close Out

Creating a Close Out In the case that you don't want bookings made either internally or online (or both) you can create a "close out". Close outs allow you to manage availability in your calendar in regards to ...

Print List of Reservations

Segmenting and Printing the Running Order The Running Order is very useful if you want to view a full list of your bookings and booking comments on one screen or printed sheet. To segment or print the Running O...

How to Search in ResDiary - ResDiary Users

On the odd occasion you may need to find a past or future booking or customer details. A quick and easy way to do this is by using the Magic Search (ResDiary Users Only). You should be able to find the Sea...

Cancelling Reservations - ResDiary Users

Cancelling Bookings - Pro Please see "Cancelling Bookings - Mobile Site" if you are a Dimmi Plus user. 1. Log into your Resdiary account at au.resdiary.com/login 2. Click the date at the top of the page and ...

Cancelling Reservations - Mobile Site

Cancelling Bookings - Mobile Site Please note, this facility is available to Pro and Plus Dimmi users. 1. Log into your Resdiary mobile account at au.resdiary.com/login 2. Select the menu on the top left. ...

Changing Group Size (Managers App)

How to change the group size of a booking (mobile version): Once you are looking at the booking list, on the right hand side of the screen select the top button and it will open up the option to change the gro...

How to use the standby list - ResDiary Users

The standby list is a useful tool for using when you are full for reservations and would like to put some extra bookings in if you have some cancellations. To do this, simply click on the red book button and ...

Adding a Reminder to a Reservation - ResDiary Users

Adding a reminder to a booking is a great way to keep track of special requests or things that need to be set up and/or ordered in advance for a booking. To set up a reminder when making a booking, fill out a...


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